Designerdenim.com team at designer denim launched the interactive online service following the huge success of its sister company http://www.designertrainers.com. The idea came from their existing customers, who played a huge part in our launch and they were the initial catalyst behind the business which goes back to early 2003. They have continually been getting to know their customers and what their wants and needs are. They believe that by getting to know their customers and what they want, They will have the basis for a prosperous, long standing mutual relationship for years to come, because they are here to stay. Their existing customers have experienced first hand their complete customer orientated service which they have understood and embraced. Their ethos, which is governed by high quality product, competitive pricing structures, a customer service team that really cares and a swift and effective delivery mechanism, is all part of what they feel is expected by customers today. The idea for www.designerdenim.com was simple; introduce desirable, high quality urban and designer brands, competitive prices, an exceptional customer service team and a fast & reliable next day delivery service, and that's they've done…again. They've ensured Designerdenim.com offers the top urban and designer brands including Replay, G -Star, Hugo Boss, Diesel, Y-3, Polo Ralph Lauren, Miss Sixty, UCLA, Gio Goi, MFI by Maharishi, Emporio Armani, Super Dry and more.

Designerdenim.com due to Royal Mail industrial action orders placed between Wednesday 4th October and Tuesday 9th October will NOT be despatched until Wednesday 10th October. However, Royal Mail are anticipating the backlog of mail may result in further delays. Delivery of Your designer clothing waiting around for your trendy new designer clothing to turn up is no easy job, They know the feeling. That's the reason why they've joined forces with Royal Mail, UK's No.1 next day postal service, to ensure you get your items without delay. Royal Mail Special Delivery Service runs to your door 6 days a week and there are no extra surcharges on residential deliveries. If you are unfortunate to be away when they deliver your designer clothing, don't worry as the driver will leave a calling card. We offer a Next Working Day delivery service as standard on all orders. All orders placed before 4pm Monday to Friday are guaranteed delivery within 1 working day of it being dispatched. Your order will be sent to their dispatch centre and you will receive an e-mail to confirm that your order has been received and is being processed. Once your designer clothing has been picked, packed and dispatched, another email confirming your unique tracking number will be sent, allowing you to track your order until the moment it is delivered to your door. They don't add any additional costs on shipping charges and therefore the cost of ordering will vary depending on weight.

Designerdenim.com are not completely satisfied with your order, simply return the item(s) to them within 14 days of placing your order and in its original condition with all tags connected. Upon receipt they will exchange or refund the items. Please allow up to 10 working days for exchanges and refunds to be processed. The item(s) is your responsibility until it reaches them so for your own safety they recommend you return item(s) using a recorded Royal mail service that carries insurance. They can only accept returns sent via Royal Mail. Please enclose the original paperwork stating clearly if you would like an exchange or refund. If you are requesting an exchange please state clearly the style name size and colour of the replacement item. Exchanges can only be made for items up to the same value of the original order. If you select a lower priced item they will refund the difference to you. Please allow up to 3 working days for the refund amount to appear in your bank account.